The Social Customer Manifesto: The Social Customer Manifesto [http://socialcustomer.typepad.com/the_social_customer_manif/2004/10/the_social_cust.html] - 2008-10-06 11:55:16 - public:ghiberti cluetrain, social, social+networking, swagged, sweettweet - 5 | id:282256 -