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When and How to Create Customer Journey Maps
Inferring App Demand from Publicly Available Data by Rajiv Garg, Rahul Telang :: SSRN
A New Framework for Customer Segmentation
Peer crowd affiliation as a segmentation tool for young adult tobacco use -- Lisha et al. 25 (Suppl 1): i83 -- Tobacco Control
"Qualitative Research for Social Marketing: One Organization’s Journey " by Kim Longfield, Reid Moorsmith et al.
UX Resources for Beginners
To Get More Out of Social Media, Think Like an Anthropologist
The role of emotion in decision-making: A cognitive neuroeconomic approach towards understanding sexual risk behavior
How to Perform a Hashtag Search Across Multiple Channels
http://www.razorsocial.com/hashtag-search/
Design user research explained for everyone with animated gifs
Stakeholder Interviews: Engage the Octopus
Why Not to Trust Statistics | Math with Bad Drawings
Bad Behavioural Science: Failures, bias and fairy tales | EVOLVING ECONOMICS
behavioural scientists are as biased as anyone
A primer on "agile" and "lean" and getting past the jargon... — Curious Catalyst, Inc.
How One Little Number Erodes Trust in Science - Pacific Standard
What is my movie? Describe and find movies
How to build an experience map — Medium
The Facebook-Loving Farmers of Myanmar - The Atlantic
Design Thinking Study: Parts Without A Whole? | This is Design Thinking!
"This explorative study gives a descriptive overview of what organizations do and experience when they say they practice design thinking. It looks at how the concept has been appropriated in organizations and also describes patterns of design thinking adoption. "
‘8 reasons I accepted your article' Journal editors reveal the top reasons a manuscript gets published
Using Storytelling for Market Research
Minimum Viable Ethnography — Research Things — Medium
» Social trust is one of the most important measures that most people have never heard of – and it’s moving | The Behavioural Insights Team
Levels of social trust, averaged across a country, predict national economic growth as powerfully as financial and physical capital, and more powerfully than skill levels – over which every government in the world worries about incessantly. It is also associated with many other non-economic outcomes, such as life satisfaction (positively) and suicide (negatively).
Behavioral Design: When to Fire a Cannon and When to Use a Precision Knife | Nicolae NAUMOF | LinkedIn
DIY Research - Fun Easy Popular
All models are wrong: reflections on becoming a systems scientist
The People | City of Darkness
Concept Testing: The Most Important Step for Social Marketing Research - On Social Marketing and Social Change
7 Essential Projective Techniques in Marketing Research
How to Craft an Engaging Narrative with Data | Matt Cooper | LinkedIn
How nonprofits can measure what matters in Google Analytics
Free Content: Benchmarking Micro-Blog Performance: Twitter Content Classification Framework | IGI Global
‘Nudge unit’ defies sceptics to change Whitehall thinking - FT.com
Twitter Data Acquisition and Analysis: Methodology and Best Practice | IGI Global
How Data Science Shaped This Teen-Counseling-By-Text Service | Co.Exist | ideas impact
arXiv.org e-Print archive
Seth's Blog: Every marketing challenge revolves around these questions
I Fooled Millions Into Thinking Chocolate Helps Weight Loss. Here's How.
Window of Opportunity Qualitative Research Field Staff Toolkit (pdf)
How to Conduct Qualitative Formative Research | The Health COMpass
How to Conduct a Pretest | The Health COMpass
How to Conduct a Situation Analysis | The Health COMpass
How to Do an Audience Analysis | The Health COMpass
How to Do Audience Segmentation | The Health COMpass
Ramit Sethi's Delicious links on customer research
Charity Reviews and Recommendations | GiveWell
OneLook Reverse Dictionary
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