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MIT OpenCourseWare | Sloan School of Management | 15.821 Listening to the Customer, Fall 2002 | Home

[http://ocw.mit.edu/OcwWeb/Sloan-School-of-Management/15-821Listening-to-the-CustomerFall2002/CourseHome/index.htm] - 2005-11-22 09:39:34 - public:Yabalicious

CustomerExpectations, CustomerRelations, CustomerSatisfaction, CustomerService, CustomerSurvey - 5 | id:52842 -

eCustomerServiceWorld | The World's Number 1 Customer Service Site

[http://www.ecustomerserviceworld.com/eresearchstore_research.asp?type=fast] - 2005-11-20 19:48:42 - public:Yabalicious

business, CustomerRelations, CustomerSatisfaction, CustomerService, CustomerSurvey - 5 | id:52845 -

» Return Customer

[http://www.returncustomer.com/] - 2005-11-13 10:01:41 - public:Yabalicious

customer, CustomerExpectations, CustomerRelations, CustomerSatisfaction, CustomerService - 5 | id:52853 -

Articles on Strengthening Customer Relations

[http://www.nkarten.com/custrel.html] - 2005-09-06 08:56:05 - public:Yabalicious

CustomerRelations, CustomerSatisfaction - 2 | id:52864 -

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