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Xero Customer Story - Service
[https://org62.my.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000008vOd&fId=0D50M000032qe91&s1oid=00D000000000062&s1nid=000000000000000&emkind=chatterPostNotification&s1uid=0050M00000ATz1f&emtm=1487659805977&] - - public:sunnybabbar84
KONE Selects Salesforce Service Cloud Lightning to Elevate its Customer Service
[https://finance.yahoo.com/news/kone-selects-salesforce-cloud-lightning-100000633.html] - - public:sunnybabbar84
Social Customer Service implementation guide
[http://resources.docs.salesforce.com/202/13/en-us/sfdc/pdf/social_customer_service_impl_guide.pdf] - - public:sunnybabbar84
150 new Service Cloud related Articles + Press. BONUS! Several LiveMessage items. Highlights below + total listing
[https://org62.my.salesforce.com/_ui/core/userprofile/UserProfilePage?u=00530000009jZ3A&tab=sfdc.ProfilePlatformFeed&fId=0D50M00002yB2IZ&s1oid=00D000000000062&OpenCommentForEdit=1&s1nid=000000000000000&emkind=chatterCommentNotificat] - - public:sunnybabbar84
#GetSocial: 10 Strategies for Social Customer Service - Salesforce Blog
[https://www.salesforce.com/blog/2016/12/social-customer-service-strategies.html] - - public:sunnybabbar84