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Twilio - APIs for Text Messaging, VoIP & Voice in the Cloud
Call Center Software | Cloud Contact Center | Five9
Building Telephony Applications with Perl and TwiML - Perl.com
[http://www.perl.com/pub/2011/12/building-telephony-applications-with-perl-and-twiml.html] - - public:mepage
Centrex Optional Features | TELUS
[http://www.telus.com/en_CA/BC/help/Small_Business/Help_And_Support/Help_And_User_Guides/details/bcSmbCentrexOptionalFeatures.html] - - public:lowly
What to look for when buying - an ACD | Call Centre Helper
How to Ease Your Transition to Google Voice - Google Voice - Lifehacker
SMTP Email Settings
FreeSWITCH
[http://www.freeswitch.org/] - - public:time
An open source telephony platform designed to facilitate the creation of voice and chat driven products scaling from a soft-phone up to a soft-switch. It can be used as a simple switching engine, a PBX, a media gateway or a media server to host IVR appli