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destinationCRM.com: Attaining Enterprise 2.0 Through 'Social CRM'
[http://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/Attaining-Enterprise-2.0-Through-_Social-CRM_-49949.aspx] - - public:ghiberti
destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and in the future.