Information Technology Infrastructure Library - Wikipedia, the free encyclopedia [http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library] - 2005-12-09 23:45:07 - public:time itil, management, methodologies, reference - 4 | id:5213 -
ITIL & ITSM Service Management, Process Resource and Software Solutions [http://www.itilworx.com/] - 2005-12-09 23:43:57 - public:time IT, ITIL, methodologies - 3 | id:5214 -
