100+ Items, 14 Mechanisms, 1 Journey Our goal with BCS is to offer a systematic yet adaptable methodology that makes it easier for product teams to capture the important details necessary for effective behavior change. To allow for that, we have chosen to focus on 14 Behavioral Science mechanisms as opposed to focusing on individual nudges which may or may not generalize to the unique context.
Our goal with BCS is to offer a systematic yet adaptable methodology that makes it easier for product teams to capture the important details necessary for effective behavior change. To allow for that, we have chosen to focus on 14 Behavioral Science mechanisms as opposed to focusing on individual nudges which may or may not generalize to the unique context.
The authors conducted a meta-meta-analysis to identify the most effective individual and social-structural determinants of behaviour change across various domains. Habits, access, and social support were found to be the most effective intervention targets, while knowledge, general skills, general attitudes, beliefs, and trustworthiness showed negligible effects. The paper argues that policymakers should prioritize interventions that enable individuals to overcome obstacles and facilitate behaviour change, rather than focusing on less effective determinants like knowledge and beliefs. The findings challenge the conventional wisdom that increasing knowledge and changing attitudes are the primary keys to behaviour change, suggesting a shift towards targeting contextual factors.
So, think about how you could suggest or provide effective prompts that encourage commitment to an action. And let’s kill our reliance on motivation as means of behaviour change.
We find that, acrossdomains, interventions designed to change individual determinantscan be ordered by increasing impact as those targeting knowledge,general skills, general attitudes, beliefs, emotions, behavioural skills,behavioural attitudes and habits. Interventions designed to changesocial-structural determinants can be ordered by increasing impactas legal and administrative sanctions; programmes that increaseinstitutional trustworthiness; interventions to change injunctivenorms; monitors and reminders; descriptive norm interventions;material incentives; social support provision; and policies that increaseaccess to a particular behaviour. We find similar patterns for health andenvironmental behavioural change specifically. Thus, policymakersshould focus on interventions that enable individuals to circumventobstacles to enacting desirable behaviours rather than targeting salientbut ineffective determinants of behaviour such as knowledge andbeliefs. (PDF) Determinants of behaviour and their efficacy as targets of behavioural change interventions. Available from: https://www.researchgate.net/publication/380329032_Determinants_of_behaviour_and_their_efficacy_as_targets_of_behavioural_change_interventions [accessed Jan 23 2025].
Starting from Cooper's approach for constructing personas, this paper details how behavioral theory can contribute substantially to the development of personas. We describe a case study in which Self-Determination Theory (SDT) is used to develop five distinctive personas for the design of a digital coach for sustainable weight loss. We show how behavioral theories such as SDT can help to understand what genuinely drives and motivates users to sustainably change their behavior.
Leading questions encourage a form of paradoxical thinking by leading individuals to perceive their own views as irrational, senseless, or exaggerated, examples of which can be found below (Hameiri et al., 2014, 2016; Swann et al., 1988). Leading questions are paradoxical in that they require participants to answer statements that are consistent with yet more extreme or senseless than their dearly held beliefs (Swann et al., 1988). The psychological mechanism underlying paradoxical thinking is based on three components: (1) Identity threat, in which individuals strive to distance themselves from the exaggerated and extreme attitudes presented to them by changing their own (Swann et al., 1988); (2) Surprise, in that the shock individuals experience when facing these extreme attitudes causes their deeply-rooted beliefs to be shaken, allowing new pieces of information to be absorbed (Hameiri et al., 2018); and (3) General disagreement, in that paradoxical messages are generally closer to the individual's beliefs (albeit being rather extreme) than completely contrary messages, thus provoking less resistance.
This article examines cognitive, affective, and behavioral measures of motivation and reviews their use throughout the discipline of experimental social psychology. We distinguish between two dimensions of motivation (outcome-focused motivation and process-focused motivation). We discuss circumstances under which measures may help distinguish between different dimensions of motivation, as well as circumstances under which measures may capture different dimensions of motivation in similar ways.
To understand why a person is behaving the way they are, it’s important to understand their social standing. What social groups do they belong to? What are the smallest, most intimate groups they’re a member of? What are the values of those groups? Which social group is dominant in the relevant context? Which media does this person/group consume? What messages are the media promoting, and what behaviors or attitudes are they encouraging? Does this person consume any media sources specific to this behavioral domain? If so, what are they and what are their messages?
Ability = physical + cognitive
Identity + Context = Behavioral state Context =Physical Environment + Social Environment
They collated 20 studies with 2,601 participants, studying the time it takes to turn new behaviours into automatic habits. ² The average time they reported? ➝ 106-154 days. With substantial variability, from 4-335 days. The time depended on factors like the: ↳ Type of habit ↳ Feelings about the habit ↳ Frequency performing the behaviour
Edward L. Bernays, the nephew of Sigmund Freud and the founding father of concepts in Public Relations (PR), is known for linking Freudian psychoanalytic theories to influence consumer behaviour.
Our approach to goals and challenges can be categorized into two main motivational mindsets: prevention focus and promotion focus. These concepts, developed by social psychologist Tory Higgins, describe how we frame our desires and how that shapes our behaviour.
Video: https://www.youtube.com/watch?v=N_TOX9mjEtw
Gamification services are hailed as effective tools for influencing users’ behaviours, increasing engagement, motivation, and enhancing learning. In the field of behaviour change, transformative outcomes have been reported for gamification services; with some conceptualisation undertaken regarding transformative gamification services. However, there is a lack of research on practical implementation of transformative gamification services. Also, previous studies have often isolated a single component of gamification and not discussed the synergistic effects and behavioural outcomes of the experiences that the combination of gamification elements can create. To bridge this gap, we provide an implementation framework for transformative gamification services. This is achieved by identifying different components of transformative gamification from a social marketing and transformative service research (TSR) lens and their behavioural outcomes. To do this, we delve into game design, gamification and behaviour change literature and suggest a practical implementation framework which incorporates users' perspectives in the form of transformative values, user engagement types (play typologies), and consumption/service encounter experiences. This research contributes to gamification theory and practice by furthering the understanding of transformative gamification services in social marketing and TSR. It also provides behaviour change practitioners with detailed steps for implementation of such services aiming to create positive behavioural changes.
Anticipated regret can indeed be a powerful motivator. When you think about what you don’t want in the future—and the picture in your mind is unpleasant enough—it can influence the decisions you make right now. While anticipated regret sometimes comes across as fearmongering, it can be done more artfully. In behavior change communications, we can apply the right dose of this strategy to prompt a person to action.
Results indicated that emotional shift messages generated more talk than single-valence messages because they elicited greater emotional intensity and deeper message processing.
Do you wonder why people are so inconsistent? Why people often seem to contradict themselves? Why they believe things they know aren't true? Why they say “Don't do X and then do that very thing? Robert Kurzban explains why. The reason is that the human mind is modular, made up of a large number of parts with different functions. Sometimes these parts conflict with one another.
Free Behavior Design, Innovation and Change Tools These frameworks started out as internal tools we would use on client projects at Aim For Behavior, that would help us save time and create better outcomes for the customers and the companies we were working with. We are always adding more frameworks or iterating the current ones based on the feedback.
We constructed brand names for diverse products with consonantal stricture spots either from the front to the rear of the mouth, thus inwards (e.g., BODIKA), or from the rear to the front, thus outwards (e.g., KODIBA). These muscle dynamics resemble the oral kinematics during either ingestion (inwards), which feels positive, or expectoration (outwards), which feels negative. In 7 experiments (total N = 1261), participants liked products with inward names more than products with outward names (Experiment 1), reported higher purchase intentions (Experiment 2), and higher willingness-to-pay (Experiments 3a–3c, 4, 5), with the price gain amounting to 4–13% of the average estimated product value.
The motivation index was informed by the FBM, which characterizes motivation as three sets of opposing constructs—acceptance/rejection, hope/fear, and pleasure/pain [14]. Applying the FBM, we coded and analyzed responses from the key informant interviews conducted in Yopougon Est. The results of this analysis were used to develop 12 items that were aligned with each FBM motivation construct.
“We don’t have a hundred biases, we have the wrong model.” So said Jason Collins in a recent blog, perhaps somewhat provocatively likening the use of biases as akin to the activity of ancient astronomers who were required to compile an exhaustive number of deviations to retain the broken model of the universe revolving around the earth. Collins challenge is whether the model at the heart of behavioural science is similarly broken.
Causal layered analysis, a theory and practice of organisational, social and civilisational change, seeks to transform the present and the future, through deconstructing and reconstructing reality at four levels. The levels are: the litany or day to day unquestioned views of reality, the systemic, the worldview/stakeholder perspective and the deepest, often unconscious, myths and metaphors. Problems are considered at all four levels and multiple worldviews and stakeholders are brought into to consider alternatives. By moving up and down layers and considering alternative perspectives, transformative policy and strategic solutions are created.
Why do we believe misinformation more easily when it’s repeated many times?
I hope this post gives some ideas to product leads on how to use the Decision Stack as a mental model in all sorts of conversations. The stack is a really powerful coaching tool. It is a framework that helps you to discuss things like: How to achieve alignment and directional clarity across the board. Use the Stack to connect the dots. Ask why things are the way they are and how the organization is planning to reach their goals. Use it to discuss goals and where shared goals would be possible. Use it to discuss team topologies, team empowerment, and mandate.
Personas are a widely used tool to keep real users in mind, while avoiding stereotypical thinking in the design process. Yet, creating personas can be challenging. Starting from Cooper's approach for constructing personas, this paper details how behavioral theory can contribute substantially to the development of personas. We describe a case study in which Self-Determination Theory (SDT) is used to develop five distinctive personas for the design of a digital coach for sustainable weight loss. We show how behavioral theories such as SDT can help to understand what genuinely drives and motivates users to sustainably change their behavior. In our study, we used SDT to prepare and analyze interviews with envisioned users of the coach and to create complex, yet engaging and highly realistic personas that make users' basic psychological needs explicit. The paper ends with a critical reflection on the use of behavioral theories to create personas, discussing both challenges and strengths.
Deliberate ignorance is a potential barrier for information interventions aiming to reduce meat consumption and needs to be considered in future interventions and research. Self-efficacy exercises are a promising approach to reduce deliberate ignorance and should be further explored.
In this short follow up post we explain how and why we combine systems thinking and behavioural approaches. We start by introducing the concepts of ‘systems’ and ‘systems thinking’ before explaining why Systems thinking is useful to combine with a behavioural approach.
The Wheel of Progress® is a framework created by Eckhart Boehme and Peter Rochel leveraging jobs-to-be-done principles and methods to evaluate why customers “hire“ a given product or service to accomplish a Customer Job. Jobs to be done It provides a canvas to be used when conducting consumer research to evaluate the journey a customer takes from first thought to use of the solution (consumption/job satisfaction). In addition, it enables one to evaluate the four forces of progress at play (push, pull, habits, anxieties) in regards to 'switching behavior'. Finally, one is able to evaluate constraints (internal, external, time-based) that impact the customer journey.